Research (14 items)

Work

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How Do You Use Human Insight to Revitalize the World's Largest Quick-Service Restaurant Chain? View Case Study

McDonald’s
Experience of the Future Global Customer Insights Research
How do you design a vital lifeline between patients and caregivers? View Case Study

Hillrom
Voalte Nurse Call Station
How do you simplify the drug-prescribing experience for clinicians? View Case Study

UCB
Cimzia Patient Intake Form Information Design
How do you create a connected digital experience for mission-critical communications? View Case Study

Mirion Technologies
AccuRad Mobile Companion App UX Design

Expertise

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Insights

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Mar 12, 2026
Why Your 510k Got a Deficiency Letter — and What to Do About It.
By Jonathan Dalton

Why Your 510k Got a Deficiency Letter — and What to Do About …
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Mar 3, 2024
Do You Know Your Customers Anymore? How to Use Generative Research to Reset Your Innovation Pipeline.
By Jonathan Dalton

Do You Know Your Customers Anymore? How to Use Generative Research to …
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Jan 23, 2024
The Ten (Not So Common) Traits of Highly Insightful Teams.
By Jonathan Dalton

The Ten (Not So Common) Traits of Highly Insightful Teams. In the …
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People

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